Cross Cap

Same Day Delivery

We’re excited to offer Same Day Delivery to selected postcodes across Auckland, Wellington, and Christchurch. This service is fulfilled by NZ Post’s Express Tonight network, with deliveries made Monday to Friday between 6pm and 9pm.

Simply place your order before the cut-off time for your city and it will arrive that evening. If your address is eligible, Same Day Delivery will appear as an option at checkout.

Order cut-off times

Auckland – Order by 10am (delivery 6–9pm)
Christchurch – Order by 10am (delivery 6–9pm)
Wellington – Order by 2pm (delivery 6–9pm)

Orders placed after the cutoff time will be scheduled for delivery the following business day.

Available for selected postcodes:

Wellington: 5010, 5011, 5012, 5022, 5024, 6011, 6012, 6021, 6022, 6023, 6035, 6037
Auckland: 0600, 0602, 0610, 0614, 0618, 0620, 0622, 0624, 0626, 0627, 0629, 0630, 0632, 0814, 1011, 1021, 1022, 1023, 1024 1025, 1026, 1041, 1050, 1051, 1052, 1060, 1061, 1062, 1071, 1072, 2010, 2012, 2013, 2014, 2016, 2022, 2023, 2024, 2025, 2102, 2103, 2104, 2105, 2110, 2112
Christchurch: 8011, 8013, 8014, 8022, 8023, 8024, 8025, 8041, 8042, 8051, 8052, 8053, 8061, 8062, 8081, 8083

Standard Delivery: NZ Courier Post

Our standard delivery timeframe is 2-5 working days from dispatch during off-peak times. However, during peak seasons such as Christmas and sales events, please anticipate potential delays as we handle increased volumes.

We partner with carriers TollNZ, Courier Post NZ and Aramex NZ to ensure your packages reach you reliably and efficiently. Shipping is within NZ only.

Delivery Rates

*Please note: Free shipping does not apply to the Limited Edition In The Wild Tee/Singlet.

WARRANTIES

1 YEAR WARRANTY
If within one year your Hunters Element product is found to have a manufacturer fault in any way, we will repair or replace it for free.

LIFETIME EXTENDED WARRANTY
We’re so confident in the quality of our gear that if at any point in its life your Hunters Element kit gets damaged, we'll sort you out. If you've torn it on an antler or punctured it with a thorn, we'll repair it (if we can) for a small fee. Some jobs are easier than others, so check out our Product Care Guide to get the best life out of your gear.

RETURNS

WARRANTY ISSUES:
Returns for manufacturer defects will be accepted. Please use our Contact Us page to notify us of the issue, including photos and proof of purchase.

INCORRECT MERCHANDISE:
If you received an item different than what was described on the website — wrong size, colour, or style — please get in touch via our Contact Us page and we’ll help you out.